Contact Us


Contact us

To help us get back to you quickly, please fill in the details below.

If you are making a comment about one of our coach services please make sure you include details about your journey so that we can identify which particular coach or driver you are referring to.

When you submit your comment to us you will receive an automated acknowledgement. If you have asked us a question we will try to respond within a working day. If you have made a comment that we need to investigate further, we will do our best to get back to you within 10 days.

Personal Information

Note: Fields marked with an asterix (*) are mandatory


Do you wish to receive important news and exclusive offers from Arriva UK Bus in addition to important travel information:

Journey Information

If you are contacting us about a journey you were making, please complete the information below. Otherwise please submit your details.


Call us


0844 801 7261

Write to us

Pen and paper

Green Line Coaches
Arriva the Shires and Essex
Freepost ANG 7624

Pen and paper 

or for Green Line 701 702:
First Buses
Coldborough House
Market Street
RG12 1JA