Cookie Policy

Information about our use of cookies

Our websites uses cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies.

What are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

What types of Cookies are on our websites?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Category Purpose More information Expiry and type
IDE, DSID, FLC, AID, TAID, exchange_uid  DoubleClick (now known as Google Marketing Platform)  Marketing  DoubleClick (now known as Google Marketing Platform) is a tool used by advertisers to run display, paid search and other media in order to drive consumer engagement and action. It also shows users more relevant content based on what is relevant to them. Can also link activity across devices for users who have previously logged in elsewhere. 

If you opt out of ad personalisation using Google’s Ads Settings, you will no longer receive personalised advertising from Google but you will still be used for performance reporting. Read more by clicking here (external link)

Remarketing is a feature that lets us customise ads for people who have previously visited the site. To opt out, please click here (external link)

DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what's relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. Read more, click here (external link)

By default, gtag.js has automatic cookie domain configuration enabled. When enabled, automatic cookie domain configuration sets the _ga cookie to the highest level domain it can - to read more click here (external link)

2 years
3rd Party 
IDE, DSID, FLC, AID, TAID, exchange_uid  DoubleClick Ad Exchange  Marketing  DoubleClick (now known as Google Marketing Platform) is a tool used by advertisers to run display, paid search and other media in order to drive consumer engagement and action. It also shows users more relevant content based on what is relevant to them. Can also link activity across devices for users who have previously logged in elsewhere. 

If you opt out of ad personalisation using Google’s Ads Settings, you will no longer receive personalised advertising from Google but you will still be used for performance reporting. Read more here (external link)

Remarketing is a feature that lets us customise ads for people who have previously visited the site. To opt out, visit here (external link)

DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what's relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. Read more here (external link)

By default, gtag.js has automatic cookie domain configuration enabled. When enabled, automatic cookie domain configuration sets the _ga cookie to the highest level domain it can here (external link)

2 years
3rd Party 
IDE, DSID, FLC, AID, TAID, exchange_uid  DoubleClick Floodlight  Marketing  DoubleClick (now known as Google Marketing Platform) is a tool used by advertisers to run display, paid search and other media in order to drive consumer engagement and action. It also shows users more relevant content based on what is relevant to them. Can also link activity across devices for users who have previously logged in elsewhere.  If you opt out of ad personalisation using Google’s Ads Settings, you will no longer receive personalised advertising from Google but you will still be used for performance reporting. Read more here (external link)

Remarketing is a feature that lets us customise ads for people who have previously visited the site. To opt out, visit here (external link)

DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what's relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. Read more here (external link)

By default, gtag.js has automatic cookie domain configuration enabled. When enabled, automatic cookie domain configuration sets the _ga cookie to the highest level domain it can here (external link)
2 years
3rd Party 
_fbp  Facebook Custom Audiences  Marketing  Custom Audiences enables the creation of audiences based on existing contacts, to retarget on FB via the Audience Network. Further information can be found here (external link) 90 Days
3rd Party 
_ga, _gid, _gat, _gac_, AMP_TOKEN  Google Analytics  Analytics  Cookies are used to distinguish users on the site as part of colating their actions performed. Cookies are also used pass key campaign-related data to platforms such as Google Ads.

To opt out of being tracked by Google Analytics across all websites visit here (external link)

Further information can be found here (external link)

2 years
1st Party 
IDE, DSID, FLC, AID, TAID, exchange_uid  Google DoubleClick Spotlight  Marketing  DoubleClick (now known as Google Marketing Platform) is a tool used by advertisers to run display, paid search and other media in order to drive consumer engagement and action. It also shows users more relevant content based on what is relevant to them. Can also link activity across devices for users who have previously logged in elsewhere.  If you opt out of ad personalisation using Google’s Ads Settings, you will no longer receive personalised advertising from Google but you will still be used for performance reporting. Read more here (external link)

Remarketing is a feature that lets us customise ads for people who have previously visited the site. To opt out, visit here (external link)

DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what's relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. Read more here (external link)

By default, gtag.js has automatic cookie domain configuration enabled. When enabled, automatic cookie domain configuration sets the _ga cookie to the highest level domain it can here (external link)
2 years
3rd Party 
NID, SID, IDE, ANID, DSID, FLC, AID, TAID  Google AdWords Conversion  Marketing  This cookie tells Green Line which customers have made a purchase after being directed to the website by Google AdWords. Further information can be found here (external link)  90 Days
3rd Party 
Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the primary purposes for which we typically set cookies. If you visit one of our websites, the site will set some or all of the following cookies:

MUID, MC1 and MSFPC
ANON. Contains the ANID
CC
PPAuth, MSPAuth, MSNRPSAuth, KievRPSAuth, WLSSC, MSPProf.
MC0
MS0
NAP
MH
•childinfo, kcdob, kcrelid, kcru, pcfm.
MR
x-ms-gateway-slice
TOptOut 
Microsoft Ads UET tag  Marketing  Track what happens after someone has clicked on your ad.

MUID, MC1 and MSFPC. Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics and other operational purposes.

ANON. Contains the ANID, a unique identifier derived from your Microsoft account, which is used for advertising, personalisation and operational purposes. It is also used to preserve your choice to opt out of interest-based advertising from Microsoft if you have chosen to associate the opt-out with your Microsoft account.

CC. Contains a country code as determined from your IP address.

PPAuth, MSPAuth, MSNRPSAuth, KievRPSAuth, WLSSC, MSPProf. Helps to authenticate you when you sign in with your Microsoft account.

MC0. Detects whether cookies are enabled in the browser.

MS0. Identifies a specific session.

NAP. Contains an encrypted version of your country, postcode, age, gender, language and occupation, if known, based on your Microsoft account profile.

MH. Appears on co-branded sites where Microsoft is partnering with an advertiser. This cookie identifies the advertiser, so the right ad is selected.

childinfo, kcdob, kcrelid, kcru, pcfm. Contains information that Microsoft account uses within its pages in relation to child accounts.

MR. Used to collect information for analytics purposes.

x-ms-gateway-slice. Identifies a gateway for load balancing.

TOptOut. Records your decision not to receive interest-based advertising delivered by Microsoft. In addition to the cookies Microsoft sets when you visit our websites, third parties can also set cookies when you visit Microsoft sites. For example:

Companies we hire to provide services on our behalf, such as site analytics, place cookies when you visit our sites. See opt out links below.

Companies that deliver content, such as videos or news, or ads on Microsoft sites, place cookies on their own. These companies use the data they process in accordance with their privacy policies, which may enable these companies to collect and combine information about your activities across websites, apps or online services. 
Further information can be found here (external link) 13 months
1st Party 
Recite.Persist  ReciteMe  Necessary  This stores a flag to indicate whether the toolbar should persist between pages or not.  Further information can be found here (external link) Session
1 Year 
Recite.Preferences  ReciteMe  Necessary  This stores the user’s current settings so that they can be reapplied on subsequent pages. The preferences cookie is not used by default - users have to set that you wish to use it as part of the options on your installation of recite.
(its life time is also definable) 
Further information can be found here (external link) Session
Lifetime 
PREF
NID
HSID
APISID
SID 
Google Recaptcha  Necessary  These are essential site cookies, used by the Google reCAPTCHA which is a security featured used on some of our forms. These cookies use a unique identifier for tracking purposes.  Further information can be found here (external link) 6 Months
3rd Party 
__stid __unam pxcelBcnLcy pxcelPage_c010  ShareThis  Necessary ShareThis cookies to help to share site content on social media sites. The __unam cookie is set as part of the ShareThis service and monitors clickstream activity, e.g., Web pages viewed, navigation from page to page, time spent on each page. The ShareThis service personally identifies you only if you have separately signed up with ShareThis for a ShareThis account and given your consent. Part of the ShareThis sharing button functionality. Unique identifiers given to each computer to allow traffic analysis to ShareThis. Further information can be found here (external link) Session
3rd Party 
_ga, _gid  Google Tag Manager  Analytics  Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  Further information can be found here (external link) 2 Years
3rd Party 
_cf_bm
_zendesk_session
_zendesk_shared_session
_zendesk_authenticated
_zendesk_cookie
_voice_session
_app_market_session
__cfduid
__cfduid
_cfruid
ob
_ob_pub-9dc679b8d7a
3ce7af1ce
bb6a169a466c
ajs_anonymous_id
ajs_group_id
ajs_user_id
JAR
APISID
CONSENT
DV
HSID
NID
SAPISID
SID
SIDCC
SSID
wsid
_utma
_utmb
_utmc
_utmt
_utmv
_utmz
_cfduid
force_refresh
ASTATUS
_biz_flagsA
_biz_nA
_biz_pendingA
_biz_sid
_biz_uid
_zlcmid
__zlcmid
__zlcprivacy
_dc_gtm_UA-4089380-13
connect.sid
_ga
_gat
_gat_uaTrackerAll
_ceg.s
_ceg.u
_ar_v4
_cfduid
csrftoken
optimizelyBuckets
optimizelyEndUserId
optimizelySegments
_zlcmid
zdash_status
_biz_flagsA
_biz_nA
_biz_pendingA
_biz_sid
_biz_uid
_zte2095
_help_center_session
_zendesk_authenticated
_zendesk_session
_zendesk_shared_session
_zendesk_cookie
_embeddable_server_session
_theming_center_session
hc-{user_identifier}-preview
hc-{user_identifier}-nbmin
hc-{user_identifier}-pbmin
__cfduid
_ZD-automaticAnswers 
ZenDesk  Necessary  Zendesk is a cloud-based customer service support solution which supports Green Line with customer services and query management.  Further information can be found here (external link) Up to 10 years
1st Party 
.ABS  Session Cookie  Necessary  This cookie is essential for our site to allow users to be recognised, so that any page changes, or item or data selections they do is remembered from page to page.
 
The most common example of this functionality is the shopping cart feature of any e-commerce site. When you visit one page of a catalogue and select some items, the session cookie remembers your selection so your shopping cart will have the items you selected when you are ready to check out. Without session cookies, if you click CHECKOUT, the new page does not recognize your past activities on prior pages and your shopping cart will always be empty. 
   
SessionId  ASP.NET_ SessionId 

Necessary

This cookie contains the user's session ID and the cookie will expire at the end of the session (when you close your browser). This cookie does not store personal data about you.      
Auth Cookie  Forms Cookie  Necessary  This cookie is essential and is used to tell the Web Application who you are, by looking at information such as your login Id and validate certain aspects such as permissions when accessing the site.     
Referer Cookie  Referer Cookie  Necessary  This Cookie stores referrer site information such as the URL of the site that you came from to reach the Green Line website.     
IsFromEcommerce Cookie  IsFromEcommerce Cookie  Necessary  This cookie indicates whether the users has come through from the Green Line Ecommerce site.     
IsFromEtcCookie  IsFromEtcCookie  Necessary  This Cookie indicates whether the user is in the process of applying for “Employer Traveller Club” scheme.      
_cfduid  _cfduid  Necessary 

This cookie is essential the __cfduid cookie is used to override any security restrictions based on the IP address the visitor is coming from. 

For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor's machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information.

 For further information please visit here (external link)  
Whoson Whoson  Necessary  This cookie is used with the whoson service to help us provide on-line help services to the visitors of our website. This cookie holds a random number to uniquely identify a visitor. The cookie does not store any personally identifiable information.   For further information please here (external link)  
LJBEACON_LT
LJBEACON_ST 
LetsJoin Analytics  Necessary  The LetsJoin analytics system uses cookies, log file data and embedded code to gather information regarding visitor activity on Green Line’s free Wi-Fi services. The data gathered is sent to Green Line's analytics partner, LetsJoin, for analysis and reporting. Green Line uses this information to help improve the services it provides to its users.     
free_wifi  WiFi Service  Necessary  Green Line uses data contained within the free_wifi cookie to help it identify the vehicle Wi-Fi service that you are currently using. This information helps Green Line and its analytics partner, LetsJoin, to target improvements to the Wi-Fi data service.      
LJANWDNT  Do No Track option  Necessary  If you choose not to support the analytics and data gathering on the Green Line Wi-Fi service when prompted, this Do Not Track cookie is set on to a non-user-identifiable value.  This cookie allows you to opt out of other data gathering cookies.  If it is present, no individual/trackable cookies will be set.      
sc.UserId  sc.UserId  Marketing  1st party permanent cookie, set for 1 year, used to identify an individual unique user.
Our website uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam Ltd. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. We do not collect any personnel data. Recorded sessions is for Green Line internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. 
The following link allows you to disable the SessionCam recording whilst on the Green Line website here (external link) 1 Year
1st Party 
sc.Status  sc.Status  Marketing  1st party session-expiry cookie used to store the recording status through the user's session.
Our website uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam Ltd. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. We do not collect any personnel data. Recorded sessions is for Green Line internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. 
The following link allows you to disable the SessionCam recording whilst on the Green Line website here (external link) Session
1st Party 
sc.ASP_NET_SESSIONID  SessionCam  Marketing  1st party session-expiry cookie used to identify the individual user session.
Our website uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam Ltd. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. We do not collect any personnel data. Recorded sessions is for Green Line internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. 
The following link allows you to disable the SessionCam recording whilst on the Green Line website here (external link) Session
1st Party 
sc.ASP_NET_SESSIONID  SessionCam  Marketing  3rd party session cookie only used when a visitor goes across multiple domain names belonging to the same client within a single visit.
Our website uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam Ltd. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. We do not collect any personnel data. Recorded sessions is for Green Line internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. 
The following link allows you to disable the SessionCam recording whilst on the Green Line website here (external link) Session
3rd Party 
SessionCamTestCookie  SessionCam  Marketing  1st party SessionCam Test cookie deleted after being set.
Our website uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam Ltd. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. We do not collect any personnel data. Recorded sessions is for Green Line internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. 
The following link allows you to disable the SessionCam recording whilst on the Green Line website here (external link) Session
1st Party 
Permutive  Permutive DMP  Marketing  Stores information on user engagement with Green Line’s site. Used to inform digital advertising activity.  A 'cookieless' solution. The script reads the 1st party cookie owned by the publisher and identifies user actions on page for each session.  Session  1st Party
Adnxs  AppNexus  Marketing  Indicates actions performed on site. For example, users who have purchased a ticket. Used to inform digital advertising.    90 Days
1st Party 
_cnb  Cookie Notification Bar  Necessary  This cookie is involved in the display of the cookie notification bar at the bottom of the page and is a necessary and functional cookie to ensure that we display the cookie policy and you are aware and accept the terms and cookie use throughout this portal.  Valid for 30 days from acceptance; set to ‘True’ to signify passenger acceptance.  30 Days 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Can I block Cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

 

This page was last updated: 1st January 2020